Support

One email address, read by the person who wrote the app.

How to reach us

Email contact@webbifystudio.com. Bug reports, refund questions, feature requests and complaints all go to the same place.

What to expect

We aim to reply within two business days. There is no ticket system, no chatbot and no support queue — a reply comes from a person.

What helps

• Which app, and the version number from its Settings screen.
• Your device and iOS version — Settings → General → About.
• What you did and what happened, in whatever detail you have. A screenshot is worth a paragraph.

Apps

• Flashbackz — App Store listing · privacy
• Bounce Tax, Packloom, Sleigh List, Quiet Meter — not released yet. Email us if you would like to hear when they are.

Purchases and refunds

Every purchase in our apps is a one-time App Store purchase — there are no subscriptions to cancel. Refunds are handled by Apple at reportaproblem.apple.com, since Apple, not us, is the merchant of record. Tell us anyway if something went wrong; we would rather know.

Privacy

Our apps hold your data on your device and send us nothing, so there is no account for us to look up and no data for us to delete on request. See Privacy for the detail.